FAQs
WHAT mAKES YOUR APPROACH DIFFERENT
In addition to the usual benefits that coaching offers, our Second Brain Model includes our unique framework which provides much needed structure and focus to our sessions. It supports you to:
Articulate & visualise your business offer (what), strategy (how/who with) and vision (why)
Develop your unique business philosophy
Talk about your business in an authentic way
Design specific elements of your offer (e.g. activities or products)
Providing you with all the building blocks you need to run your business your way. You can find out more on our what to expect page.
WHO DO YOU WORK WITH?
Anyone who wants to help other people, whether you’re just starting out with a passion or business idea, you’ve started but you’re now feeling stuck or you’ve been going for a while and are looking to evolve your business. Find out more about who we work with.
HOW DO YOU TAILOR COACHING TO INDIVIDUAL CLIENTS?
While we bring our tried and tested framework and approach to all clients, we appreciate that every situation is unique. With that in mind, we can offer a degree of flexibility in our sessions to ensure you get the most out of our time together. We will agree an initial plan in our intro call before you book in for your first sessions.
How is coaching different from therapy or consulting?
Business coaching is about unlocking what's already there—helping you think more clearly, work more efficiently, and bring your ideas to life. At the core of coaching is a belief that you have the answers. As the coach we are there as your ‘second brain’ to provide the structure and space to help you access them. This is different from consulting, where an expert tells you what to do based on their experience, and therapy, which is highly personal and focuses on emotional and mental wellbeing.
What if I’m not sure coaching is right for me?
We appreciate that coaching may feel like a big step which is why we offer a free intro call to get to know one another, talk about your business or business idea, what we do and how you can work with us. You can also find out more on our about us and what to expect pages.
Do you offer any free consultations or trial sessions?
Yes, we offer a free intro call to get to know one another, talk about your business or business idea, what we do and how you can work with us.
Do you offer in-person or online sessions?
Most of our sessions are online via GoogleMeet, but depending on your location we may be able to offer some in-person sessions for an additional fee. If you are interested in in-person sessions, please let us know when you get in touch.
How do I book a session?
After you submit a web enquiry we’ll send you a link to book in your intro call. After we’ve had our intro call, we’ll send you more information about booking in your Big Picture Sessions.
How does payment work?
You will pay at the time of booking using our online payment system.
What happens if I need to reschedule a session?
We know life happens, and we'll do our best to be accommodating. If you need to reschedule a session, please email us with as much notice as possible to let us know. We're flexible with occasional last-minute cancellations, but if it becomes a regular pattern, those paid sessions will be forfeited. This helps us keep spots available for people who are ready to use them.
Who will I be working with, Ana or Katie?
When you schedule your Big Picture Sessions, you'll be booked in with either Ana or Katie depending on our availability and yours. That coach will then be with you for all your sessions. We've built Second Brain together so you can feel confident you'll get the same thoughtful, supportive experience no matter who you're matched with.
How should I prepare for my intro call?
No prep is needed! We’ll already have the information you shared in your initial enquiry which we’ll chat through on the call.
How should I prepare for my first session?
There's no need to prepare anything—that's what the session is for. We'll work through things together, in real-time, to discover insights you might not have found on your own.
How confidential are coaching sessions?
Everything we discuss is completely confidential—what you share stays between us. We won't share anything without your explicit permission, giving you a safe space to think openly and honestly.
Do you offer ongoing support between sessions?
Yes! Once we’ve done your foundational Big Picture Sessions, we can also offer you ad hoc sessions of 30 minutes to 1 hour to coach you through a specific idea or challenge.
What if it’s not working for me?
Your experience matters to us. If something isn’t working for you please let us know as soon as possible so we can try to find a way forward together —whether that's adjusting our approach, switching coaches, or discussing a refund. Send us an email hello@wearesecondbraincoaching.co.uk.
Ready to book an intro call or still have questions?

